Terms of Service

Effective Date: May 22, 2025

Welcome to Novelball. These Terms govern your access to and use of our website, products, services, and related content. By using our website, you agree to comply with these Terms.

1. Company Information

  • Store Name: Novelball
  • Website: Novelball Official Store
  • Email: support@novelball.com
  • Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

2. Eligibility to Use the Website

  • You are at least 18 years old or have permission from a parent/guardian.
  • You have legal capacity to enter binding agreements.
  • You will comply with all applicable laws.
  • Novelball may refuse service or cancel orders at our discretion.

3. Products & Services

We sell apparel products including T-Shirts, Hoodies, Jackets, Pants.

We strive for accurate descriptions, colors, sizes, images, and specs. However:

  • Colors may vary on devices.
  • Descriptions may contain errors.
  • Inventory may not always be current.

We may modify products, discontinue items, adjust pricing, or limit quantities without notice.

4. Orders & Acceptance

  • Order submission does not guarantee acceptance. Novelball may refuse or cancel orders for verification, fraud, or other reasons.
  • An order is accepted only after payment is authorized and processed. Confirmation emails are sent post acceptance.

5. Pricing & Payment

  • All prices in USD unless stated otherwise.
  • Provide accurate billing and valid payment methods.
  • Accepted methods: PayPal, Venmo, major credit/debit cards.
  • Orders may be canceled due to unauthorized payment or fraud.

6. Shipping & Delivery

Shipping timelines and carriers follow our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, weather, operational disruptions, customs, or incorrect info.

Carriers: USPS, UPS, FedEx

Novelball is not responsible for delays beyond reasonable control.

7. Returns & Refunds

Procedures are governed by our Return & Refund Policy. Returns are subject to eligibility and policy conditions. Novelball may deny returns violating policy.

8. User Accounts

  • Users are responsible for account confidentiality and login security.
  • Notify us of unauthorized access.
  • Novelball is not liable for losses from negligent account management.

9. Prohibited Activities

  • Illegal activities, false info, unauthorized system access.
  • Distributing malware, interfering with website, copying content without permission.
  • Fraud, harassment, or abuse of other users.

Violations may lead to account termination, order cancellation, or legal action.

10. Intellectual Property

All content (logos, designs, graphics, images, text, layouts, branding) belongs to Novelball or licensors.

Reproduction, copying, modification, distribution, or commercial exploitation is prohibited without prior written consent.

11. Third-Party Services & Links

We may link to third-party websites/services. Novelball does not control, endorse, or guarantee third-party content or services. Access at your own risk.

12. Accuracy of Information

We make reasonable efforts to ensure information is accurate. We may correct errors, update info, or modify content without notice.

13. Limitation of Liability

Novelball is not liable for indirect, incidental, or consequential damages. Total liability is limited to the purchase amount.

14. Disclaimer of Warranties

Products and services are “as is” and “as available”. No express or implied warranties, including merchantability, fitness for purpose, or non-infringement.

15. Indemnification

You agree to indemnify Novelball for claims arising from misuse, violation of Terms, breach of laws, or third-party rights infringement.

16. Privacy

Use of the website is governed by our Privacy Policy. By using services, you consent to collection and use of info per our privacy practices.

17. Force Majeure

Novelball is not responsible for delays/failures caused by events beyond control (natural disasters, weather, labor, internet, government actions, carrier disruptions, cybersecurity incidents).

18. Termination

We may suspend/terminate website access for Terms violations or harmful activities. Includes account suspension, order cancellation, and legal enforcement.

19. Governing Law

These Terms are governed by applicable laws. Disputes resolved through proper legal processes.

20. Severability

If any provision is unlawful/invalid, remaining provisions remain effective.

21. Entire Agreement

These Terms and related policies constitute the full agreement. Supersede prior agreements or communications.

22. Changes to Terms

We may update Terms at any time. Changes take effect immediately. Continued use indicates acceptance.

23. Contact Information

Store Name: Novelball

Website: Novelball Official Store

Email: support@novelball.com

Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

24. Terms Summary

Section Key Information
Effective Date May 22, 2025
Products Sold T-Shirts, Hoodies, Jackets, Pants
Accepted Payments PayPal, Venmo, Credit/Debit Cards
Shipping Carriers USPS / UPS / FedEx
Return Eligibility Subject to Return Policy
User Responsibility Accurate info & lawful use
Intellectual Property Protected
Warranty Disclaimer Products “as is”
Liability Limitation Limited to purchase amount
Support Email support@novelball.com

Thank you for choosing Novelball. We appreciate your cooperation and adherence to our Terms of Service.