Intellectual Property Claim

Effective Date: May 22, 2025

Welcome to Novelball (“Website,” “we,” “our,” or “us”). Novelball respects the intellectual property rights of others and expects users, customers, partners, and third parties to do the same.

This Intellectual Property Claim Policy explains the procedures for reporting claims related to alleged intellectual property infringement involving content, products, materials, or other elements appearing on our website.

1. Commitment to Intellectual Property Protection

Novelball is committed to respecting valid intellectual property rights, including:

• Copyrights
• Trademarks
• Trade dress
• Patents
• Publicity rights
• Design rights
• Proprietary content protections

We take intellectual property concerns seriously and will review properly submitted claims in accordance with applicable laws and internal review procedures.

2. Scope of This Policy

This policy applies to alleged infringement involving:

• Product designs
• Images
• Logos
• Artwork
• Graphics
• Product descriptions
• Written content
• Branding elements
• Website materials

displayed or sold through Novelball.

3. Filing an Intellectual Property Claim

If you believe that content or products available on our website infringe upon your intellectual property rights, you may submit a formal claim to Novelball for review.

Claims must include sufficient information to allow us to investigate the matter appropriately.

4. Required Information for Claims

To submit a valid intellectual property claim, please provide the following information:

A. Claimant Information

• Full legal name
• Company name (if applicable)
• Mailing address
• Phone number
• Email address

B. Description of the Intellectual Property

Please clearly identify the intellectual property allegedly infringed, including:

• Copyright registration details (if available)
• Trademark registration information
• Patent numbers
• URLs to original content
• Ownership documentation

C. Identification of Allegedly Infringing Material

Please include:

• Product names
• URLs to the allegedly infringing content
• Screenshots when available
• Detailed descriptions of the issue

D. Statement of Good Faith

Include a statement confirming that:

• You believe in good faith that the disputed use is unauthorized.
• The information provided is accurate.
• You are the rights owner or authorized to act on behalf of the owner.

E. Signature

Provide:

• Physical signature, or
• Electronic signature of the rights owner or authorized representative

5. How to Submit a Claim

All intellectual property claims should be submitted to:

Intellectual Property Contact

• Store Name: Novelball
• Website: Novelball Official Store
• Email: support@novelball.com

Support Hours

• Monday – Saturday
• 8:00 AM – 7:00 PM (EST)

Incomplete claims may delay review or remain unresolved until additional information is provided.

6. Claim Review Process

Upon receiving a properly submitted claim, Novelball may:

• Review the submitted materials
• Request additional documentation
• Investigate the reported content
• Temporarily restrict disputed content
• Remove allegedly infringing material when appropriate

The review timeline may vary depending on:

• Complexity of the claim
• Availability of supporting evidence
• Communication responsiveness
• Legal considerations

7. Actions We May Take

Following review, Novelball may take actions including:

• Removing disputed content
• Suspending listings
• Restricting seller activity
• Requesting additional verification
• Rejecting unsupported claims
• Restoring content when appropriate

We reserve the right to make final determinations regarding content management on our platform.

8. False or Misleading Claims

Submitting knowingly false, fraudulent, or misleading intellectual property claims may result in:

• Claim rejection
• Suspension of communication privileges
• Legal liability
• Additional enforcement actions where permitted by law

Claimants are responsible for ensuring the accuracy and legitimacy of submitted claims.

9. Counter-Notification Procedure

If you believe content was removed or restricted in error, you may submit a counter-notification for review.

Counter-notifications should include:

• Identification of removed content
• Explanation of why removal was improper
• Supporting documentation
• Contact information
• Statement made in good faith
• Signature of the affected party

Novelball reserves the right to review and evaluate counter-notifications at its discretion.

10. Trademark Complaints

Trademark complaints should clearly identify:

• Registered trademark details
• Jurisdiction of registration
• Registration numbers
• Allegedly infringing use
• Evidence of ownership

Novelball may request additional verification before taking action regarding trademark-related claims.

11. Copyright Complaints

Copyright complaints should include:

• Ownership details
• Original work identification
• URLs or evidence of original publication
• Description of alleged infringement

We encourage claimants to provide as much detail as possible to support efficient review.

12. Repeat Infringement Policy

Novelball reserves the right to:

• Restrict accounts associated with repeated infringement
• Remove repeat violators from our platform
• Limit future access to services

when appropriate and legally permitted.

13. Intellectual Property Ownership

All content on Novelball, including:

• Logos
• Product images
• Graphics
• Website design
• Written materials
• Branding elements
• Layouts

is protected by applicable intellectual property laws and remains the property of Novelball or its licensors unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited without prior written permission.

14. Third-Party Content

Certain content appearing on our website may originate from:

• Vendors
• Suppliers
• Partners
• Third-party service providers

Novelball expects third parties to comply with applicable intellectual property laws but cannot independently guarantee the legality of all third-party submissions at all times.

15. Limitation of Liability

Novelball is not liable for:

• User-submitted infringement
• Third-party content disputes
• Unauthorized external use of materials
• Damages resulting from intellectual property claims
• Temporary content restrictions during investigations

We reserve the right to take reasonable actions necessary to protect intellectual property rights and platform integrity.

16. Cooperation With Legal Authorities

Novelball may cooperate with:

• Rights holders
• Legal representatives
• Courts
• Government authorities

when legally required in connection with intellectual property investigations or disputes.

17. Policy Updates

Novelball reserves the right to modify or update this Intellectual Property Claim Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.

Users are encouraged to review this policy periodically for updates.

18. Contact Information

For intellectual property concerns or related inquiries, please contact us.

Intellectual Property Contact

• Store Name: Novelball
• Website: Novelball Official Store
• Email: support@novelball.com
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

19. Policy Summary

Thank you for helping maintain respect for intellectual property rights at Novelball. We are committed to addressing legitimate concerns responsibly and professionally.